BasicMicro - Forums

Hi all,

I'm attempting to use the Atom 40M Pro development board, but the USB drivers don't seem to want to install with windows 7. Something about not installing properly because they are unsigned. Did anyone else encounter a problem with this, and any idea how to fix it?

Thanks!

Hello, Luck75.
This warning usually asks if you want to continue the installation anyways. If you have the choice, just tell it to do the installation anyways. BasicMicro may not have received the signing for this driver yet, and Win7 is trying to raise a flag.
Later.

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kenjj
http://blog.basicmicro.com/
http://kjennejohn.wordpress.com/

Hey,

Actually, I do tell it to use the drivers anyway, but it still seems to fail in the end.

Are you signed in as the administrator? You need highest authority to do install software in modern Windows, IIRC. I am surprised the people at BMicro haven't responded yet. Perhaps the recent earthquake just outside of San Diego finds them picking up inventory?

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kenjj
http://blog.basicmicro.com/
http://kjennejohn.wordpress.com/

I could not tell from your post if you are running the 32 bit or the 64 bit version of Windows7. I am currently running Windows 7 32 bit on my machine and I have not had any problems. But I have heard of some people having problems with the 64 bit version.

Nathan of Basic Micro, also known as AcidTech helped another person fix this up on the Lynxmotion forums.
http://www.lynxmotion.net/viewtopic.php ... hip#p64226

Good Luck
Kurt

Thanks. Yeah, I'm using Windows 7 x64. Apparently it doesn't let you install unsigned drivers unless you enable it at the f8 menu every time you boot into windows.

It looks like the thread at lynxmotion is in regards to a serial to usb converter though? The development board has a direct USB connection. Would the FTDI drivers work for that as well?

And why the hell aren't the drivers signed lol?

Thanks for the help

Edit: And yeah, I've tried running as administrator.

Actually the thread on Lynxmotion is for USB connection to the Arc32 board, which is the newest Basic Micro development board. I don't remember reading here which development board you are using to host the Bap40, but assuming it is a Basic Micro board, I believe it uses the same FTDI chip for the USB communications. So If I were you, I would try those steps and see if it works for you.


Good Question?

Kurt

I am running Vista 64. The only way I could get the drivers to load is to load them from the ftdi website. Then connect hardware. Sometimes this loads automaticaly but if not retry using device manager.

If you are using a BasicMicro dev board or any other BaiscMicro product with the FTDI chip then the forced driver install description is the way around any 64bit issues until we can figure out why some 64bit Windows installs don't accept the BasicMicro drivers.

Here is my description of how to do it again. Note that this is for Win7 so there may be some minor differences between this and what you see on Vista 64.

So to work around this you can force Win 7 to use the original FTDI drivers.

You can download the FTDI drivers at: http://www.ftdichip.com/Drivers/CDM/CDM20602.zip

Once you've downloaded the drivers and unzipped the file here are the steps:

1. Open the Device Manager.
a. To do that click the Start button and then right click on Computer and click Properties. In the Properties window Click Device Manager.
2. Click the View menu in Device Manager and change to Devices by Connection.
3. Expand ACPI/Microsoft ACPI/PCI Bus/
4. Expand each USB Controller until you find the BasicMicro Communications Port.
5. Right click it and click uninstall. Check the "Delete driver files for this device" and click ok.
6. Click Action menu and Scan for hardware changes.

You should now see Communications Port were BasicMicro comport was before.

7. Right click Communications Port and click "Update Driver Software".
8. Click "Browse my computer for driver software"
9. Click "Let me pick from a list of device drivers on my computer".
10. Click Next on the new window
11. Click Have Disc
12. Browse to the folder you unzipped the FTDI drivers to.
13. Select the ftdibus.inf file and click OK.
14. Click OK again.
15. Select USB Serial Converter and click Next
16. Click Yes on the warning that comes up.
17. Click Close when driver finishes installing.

Second part.

18. In device manager you should now see USB Serial Converter. Expand it if it isn't already. Right click on USB Serial Port and click update driver software.
19. Follow steps 8 to 17 again but choose ftdiport.inf and select USB Serial Port in the selection window.
20. Right click on the USB Serial Port and click Properites. Click Port Settings. Click Advanced buttons. Click the Latency Drop down and set to 1. Click OK.

Your comport should now be installed without warnings/errors and you should be able to find the ARC-32 in Studio now(after you restart studio).

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Tech Support
Basic Micro - Robotic Technology Evolved

Yup, thanks everyone! It seems I finally got it working without having to select something at the boot menu every time.

By the way, those instructions seem to be slightly off for windows 7, and you have to go through a few more menu's before selecting the drivers. Also, you don't actually select the inf files, it instead comes up with a list of driver names which are similar to each other (Something like: Serial Port, Serial Port A, Serial Port B, Serial Port C... if I remember).

Actually that is an exact step by step for Win7 64bit. If you browse to the driver directory you don't have to select inf because the first inf in the folder will automatically be selected but to be sure the correct one is used you should specifically select the one the step says to select. Also in my description it does exaplin you will get a list of drivers and that you must select the specificly correct one. See step 18 and step 19. Which tells you in both cases which of the listed drivers to select to install.

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Tech Support
Basic Micro - Robotic Technology Evolved

Yeah, it was close, and still helpful, I'm just saying that it wasn't exactly as written for me. Mainly just the names of the drivers, because 6 came up some of which looked to be the same with different letters after as labels (e.g. Serial Converter, Serial Converter A, Serial Converter B). That and you have to go through another menu option to get to the "Have Disk" option or something, can't remember exactly. It was still pretty accurate though, thanks Worked wonders.

A few months back, I had a problem with the new IDSE not recognizing my Basic Atom. It had worked great with the old software, but not with the new IDE. With Nathans help, we were able to trace the problem to incompatability with the new IDE/USB to serial converter and an old Basic Micro. After I upgraded to a new module , the problem was solved.

Jump ahead a few months and my computer crashes. My new computer has Windows 7 (64 bit) and as in the above posts, I can't load the proper drivers. After several hours, I still couldn't load either the drivers from Basic Micro or FTDI. Well, if all else fails, read the instructions (this forum). Nathan's instructions worked first time.

Thanks again Nathan!!!

Jim

The link dosn't work any longer, and when i go inte the page and look for the drivers all by my self i need to choose between VCP and D2XX ... and i dont know what to choose...

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PS
As i am both dyslectic AND Swedish, you may laugh at my spelling and grammar, but please please don’t comment it if you understand what i mean
DS

Here are the working link
http://www.ftdichip.com/Drivers/CDM/CDM20808.zip

And if it isnt working (if they have released a new build) here are the page:
http://www.ftdichip.com/Drivers/VCP.htm

Then I did allmost as stated here above, and it worked

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PS
As i am both dyslectic AND Swedish, you may laugh at my spelling and grammar, but please please don’t comment it if you understand what i mean
DS